Specializing in Accent Neutralization and Soft Skills

 

American

Communication Skills (1)

Choosing Proper Communication Medium

Written communication  (e-mail/SMS)

Telephone skills/etiquette

 

Time Management:

Priority Quadrants

80/20 Principle

Weekly Planning and Prioritization

Pruning time wasters

 

Personality Development:

Personality Assessment

Interpersonal Skills

Listening Skills

 

Culture Training:

Intercultural Sensitivity Test

Indian and Western Cultural Differences

3 Steps to Cultural Adaptation

 

Strategic Planning & Goal Setting:

S.M.A.R.T. Goals

Strategic Planning

Personal Dream Statements

 

Leadership:

Leadership evaluation quiz

Maxwell’s 21 Irrefutable Laws

5 Levels of Leadership

 

Communication Skills (2):

Public Speaking

Giving Presentations

Non-verbal communication

 

Emotion/Stress Management:

Burns Theory of Emotion Management

Stress Causers in the Workplace

Tips for beating stress

 

Ethics:

Ethics Quiz

4 categories of business ethics

Steps to Making a Solid Ethical Decision

 

Maximizing Conflict:

Conflict styles

Stages of healthy conflict

Steps to resolving conflict

 

Teams and Teamwork:

Nine Characteristics of Effective Teams

The 5 Dysfunctions of a Team

The 4 Stages of Team Growth

 

Problem solving:

S.W.O.T. Analysis

6 Steps of Effective Problem Solving

Fishbone Diagram

 

Our soft skills training is designed to help Indian companies thrive in

international business.  As always, all of our soft skills training is given by our expert team of American staff in the Delhi, Gurgaon and NCR area.  

 

Our Soft Skills Modules:

With American Training Solutions you can take our full soft skills training curriculum or choose any number of training topics and create customized training to fit your needs.  Contact us for all your soft skills training needs in the Delhi, Gurgaon and NCR area.